Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to info@planetvineua.store.
- All
- Material
- Color
- Category
- Size
- Availability & Shipping
Need Help?
If you have an issue or question that requires immediate assistance, please contact our Customer Service team by email.
Write to us at info@planetvineua.store and we will get back to you within 20–36 hours.
Material
Our pieces are handcrafted primarily from natural rattan, with some items reinforced with metal or wood frames for durability.
Yes, we use eco-friendly coatings for extra protection without compromising the natural look.
Color
We use natural lighting in all photos, but slight variations may occur due to screen settings or natural material tones.
For most products — no, but we occasionally offer limited color editions. Join our newsletter for updates.
Category
Chairs are upright seating; loungers have a reclined backrest or extended base for relaxing.
Yes, many of our chairs, tables, and décor are designed to be part of coordinated collections.
Size
Every product page includes full measurements in the description. If something's unclear, contact us directly.
In select cases — yes. Reach out and we’ll confirm availability and timeline.
Availability & Shipping
It means the product is available for purchase and will be shipped within 1–3 business days.
Estimated delivery time is 14 to 30 business days, depending on your location and local postal service.
Yes, we deliver to most countries worldwide with tracked shipping.
